filter status error does not work properly

  • Resolved Eduard Doloc

    (@rwky)


    9 months, 2 weeks ago

    Hello,

    I have tested this on multiple setups and can confirm that going to see what files have not been converted on this url:
    domanin / wp-admin/upload.php?mode=list&imagify-status=errors
    will return a mixed result, not errors only. More exactly it will show: the optimised and unoptimised ones as well!

    Can this be fixed?

    Thank you!

    • This topic was modified 9 months, 2 weeks ago by Eduard Doloc.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Saransh

    (@saranshwpm)

    9 months, 1 week ago

    Hi,

    Thank you for your message.

    I tested this on my end with only Imagify and a default WordPress theme, but I wasn’t able to replicate the issue. Could you please try the same setup to help rule out a conflict?

    If the problem persists even in that setup, I’d suggest reaching out to our support team directly since this may be something specific to your site or hosting environment.

    Best Regards,

    Thread Starter Eduard Doloc

    (@rwky)

    9 months, 1 week ago

    Hello @saranshwpm

    Just tested on 4 different setups and I can confirm that only in one the filtering worked properly, other 3 did not.

    I could not find the difference between the one working and the ones that do not.

    Hope it helps

    Plugin Support Saransh

    (@saranshwpm)

    9 months, 1 week ago

    Hi there,

    Thank you for your reply.

    This type of behavior usually happens due to a conflict with another plugin or theme. If you’re not able to identify the cause, I suggest reaching out to our support team directly so we can investigate this further.

    Please note that this should not affect the overall optimization process on your site.

    Best Regards,

    Thread Starter Eduard Doloc

    (@rwky)

    9 months, 1 week ago

    where can I reach them?

    Plugin Support Saransh

    (@saranshwpm)

    9 months ago

    Hi,

    You can contact dedicated plugin support from its website.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘filter status error does not work properly’ is closed to new replies.

  • 5 replies
  • 2 participants
  • Last reply from: Saransh
  • Last activity: 9 months ago
  • Status: resolved