Filterable Gallery Mobile Issue: Buttons & Load More Not Functioning

Resolved atom1022
(@atom1022)

1 year, 2 months ago
Hello,
I’m experiencing an issue with the filterable gallery widget in Elementor that I use to display and organize videos. On my desktop, everything works as expected, including filtering and the “Load More” feature. However, on mobile devices, the behavior changes:
- Filter Buttons: They display as plain text (allowing copy-paste) but do not function when tapped.
- Load More Button: This button behaves similarly and doesn’t trigger any action.
- Tablet Testing: I haven’t been able to test on an actual tablet, but using a simulator produces the same non-responsive results.
What I’ve Tried:
- Confirmed that I’m using the latest versions of Elementor, Essential Addons, WordPress, and my theme.
- Cleared cache and temporarily disabled any caching plugins.
- Regenerated assets from both Elementor and Essential Addons.
- Checked for potential conflicts by deactivating other plugins, though the issue remains unresolved.
Additional Information:
- System Info: I’ve attached my system info here for your reference: https://pastebin.com/7xk7Fu2a
I appreciate any guidance or suggestions to resolve this mobile functionality issue. Please let me know if further details, screenshots, or logs are needed.

Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Sadman Sakib Nadvi
(@sadmansakibnadvi)

1 year, 2 months ago

Hello @atom1022 ,

Greetings. Sorry for the inconvenience.

Can you please share the page link where you are having the issue? Also, would you be able to share your Page JSON file with us so that we can check and get back to you.

Thank you.

Thread Starter atom1022
(@atom1022)

1 year, 2 months ago

Hello @sadmansakibnadvi ,

Thanks for reaching out. Here’s a link to the page and it’s JSON file.

Website: https://atom1022.hu/portfolio_ver2/

JSON: https://pastebin.com/8W6cKXSt

Thank you for your help in advance! 🙂

Plugin Support Sadman Sakib Nadvi
(@sadmansakibnadvi)

1 year, 2 months ago

Hello @atom1022 ,

Greetings. Thank you for sharing the details.

Could you please upload the file in JSON format and share the link with me? It seems the format changes when I download the file. Please check this and let me know.

Thank you.

Plugin Support Sadman Sakib Nadvi
(@sadmansakibnadvi)

1 year, 2 months ago

Hello @atom1022 ,

Greetings. Hope you are doing fine.

I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not.

Please let us know. I wish you a good day.

Thank you.

Plugin Support Sadman Sakib Nadvi
(@sadmansakibnadvi)

1 year, 2 months ago

Hello @atom1022,

Hope you’re doing well.

As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now.

Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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