Filterable Gallery not working

  • Resolved neeha72

    (@neeha72)


    1 year, 4 months ago

    None of the filter buttons for the filterable gallery seem to work, and the “Load More” button at the bottom doesn’t work either. When I press “Load More” it just takes me to the top of the page.

    When I open up the console in chrome, I can see this message:

    eael-9024.js?ver=1737543792:1 Uncaught TypeError: y.splice is not a function
    at eael-9024.js?ver=1737543792:1:64469
    at _runHook (frontend.min.js?ver=3.23.3:2:35220)
    at Object.doAction (frontend.min.js?ver=3.23.3:2:35822)
    at e.exports.runReadyTrigger (frontend.min.js?ver=3.23.3:2:4247)
    at frontend-modules.min.js?ver=3.23.3:2:1107

    How can I fix this?

    • This topic was modified 1 year, 4 months ago by neeha72.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    1 year, 4 months ago

    Hi @neeha72 ,
    I apologize for the inconvenience and for the delayed response.

    Thank you for sharing the URL with us. We’ve checked the link, and it seems that both the filter and “load more” buttons are working as expected. You can check the demo here: https://d.pr/v/1VuoTb.

    We also tested it on our end, and everything appears to be functioning correctly. Please refer to the screen recording here: https://d.pr/v/29xUAP.

    To resolve the issue, we recommend clearing your browser cache or trying the page in incognito/private mode.

    Please review the information above, and feel free to correct us if we’ve misunderstood anything. We’d be happy to assist you further.

    Best regards,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    1 year, 4 months ago

    Hi @neeha72 ,

    We haven’t received an update from you since our last conversation. Could you please confirm if the issue persists? This will help us provide the right assistance and resolve it quickly.

    Thank you!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    1 year, 4 months ago

    Hi @neeha72 ,
    Hope you’re doing good.

    It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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