Filters not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    7 months, 2 weeks ago

    Hi @faxa1991

    We have noticed Elementor on the site, which raises suspicion that the archive pages were created via Elementor and are using custom queries rather than the default main query. This is why you are seeing only empty terms and nothing is being filtered, as the free version only works with the main query.

    Best Regards,
    Victor

    Thread Starter faxa1991

    (@faxa1991)

    7 months, 1 week ago

    Thanks a lot for the support.
    I’m fine with the purchase of the pro version of the plugin but I need to be sure it will work.
    It’s a lifetime or monthly purchase?

    Best regards,
    Claudio

    Plugin Support fesupportteam

    (@fesupportteam)

    7 months, 1 week ago

    Hi @faxa1991

    For all presale questions, please submit your request in the comments section of the page where the PRO version can be purchased.

    Unfortunately, according to the forum guidelines, discussions related to commercial products are not allowed.

    Do not post about commercial products

    Commercial plugins and themes are not sold on ww.wp.xz.cn, therefore please use their respective websites for support and reviews.

    For support of commercial themes or plugins, go to their official support channel.

    Best Regards,
    Victor

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