Hi @michelb-1,
We’re really sorry for the inconvenience. Can you please forward your website URL so we could check what’s happening there? Because your provided link isn’t working, check this out: https://d.pr/i/xBFs14
Looking forward to hearing from you.
Thank you!
Thank you for your fast reply.
Sorry for my mistake. I replied to your E-mail and I gave you access to the screenshot of the page with the problem.
My site is private, its URL can only lead you the login page and not to the page where the problem is.
Best regards
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This reply was modified 5 years, 3 months ago by
michel.b.
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This reply was modified 5 years, 3 months ago by
michel.b.
Hi @michelb-1,
I’m sorry for the delay in getting back to you.
Seems like there is a conflict. Can you please check for plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.
Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.
Let me know how it goes. Thank you!
Thank you for your support.
The first plugin I wanted to deactivate is : Health Check Troubleshooting Mode.
And I discovered that it is not possible. It is a must-use plugin! I did not know that such a plugin existed.
What can I do about it?
Hi @michelb-1,
If so please try deactivating except these “Must use plugin”. If you cant identify the issue, please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/
Our Technical Support team will get back to you.
Thank you