Filtrable Gallery
-
Hello!
I am using Filtrable Gallery for displaying my video portfolio. I am currently using version 6.1.8 and when I updated in a staging environment to version 6.1.18 I encounter this issue:
Under each Item in the gallery I placed a paragraph with a link to a page. After the update to 6.1.18 the paragraphs unde the items are gone. This issue happens to all versions above 6.1.8 to .18.
Can you guys came up with a fix for this?
Thank you so much for your work!The page I need help with: [log in to see the link]
-
Hello @cristipaltin
Thank you so much for reaching out and for your kind words!I’ve tried to reproduce the issue you mentioned regarding the missing paragraphs under each gallery item after updating to version 6.1.18. However, I wasn’t able to replicate the problem on my end. I’ve recorded a short video for your reference: https://d.pr/v/1a7KpZ
Additionally, I’ve taken a look at your site and noticed that some of the content with links is still appearing as expected under the gallery items. I’ve attached a screenshot here for you to review: https://d.pr/i/lAPoVz
When you have a moment, could you please confirm if the issue is specific to a certain browser, page, or content setup? Any additional details would be helpful so we can investigate further.
Looking forward to your response.
Warm regards,
Hello @zebaafiashama!
After further research I think I can point you to what is causing this issue. I took some screenshots.
If gallery layout is set to “card” and image clickable is NO, than the link in the paragraph is visible.
Please see screenshot: https://ibb.co/s9MMXJd7
If gallery layout is set to “card” and image clickable is YES, than the link in the paragraph is gone
Please see screenshot https://ibb.co/TDqhRt5J
If I switch layout to “search and filter” than the link stay visible regardless of the On/Off position of the “Image Clickable”.
So this is the temporary fix I found. Hope you can use this info to fix the real issue!Hello @cristipaltin
Thank you so much for taking the time to investigate and share the detailed explanation along with the screenshots. It was incredibly helpful.We’ve successfully reproduced the issue on our end — when using the “Card” layout with “Image Clickable” enabled, the paragraph link under each gallery item indeed disappears. This behavior doesn’t occur in the earlier version or with the “Search and Filter” layout, just as you observed.
I’ve now informed our development team with all the findings, and they are currently looking into it. We truly appreciate your patience, and we’ll keep you updated as soon as we have a fix or any further information to share.
Thank you again for your support and valuable input!
Hi @zebaafiashama!
Glad I could help. Thank you for your work developing such a great product.
Looking forward to the fix! 🙂
Have a great day!Hi @cristipaltin
I am writing to update you regarding the Bug Fix | EA Filterable Gallery | Paragraph Link Disappears in “Card” Layout When Image Clickable is Enabled . Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.Here is the dev version: https://d.pr/f/cChqA4
You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS
However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website.
Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.
Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.
We will conduct testing on this and release it in our upcoming version shortly. Until then, we kindly request that you refrain from updating your plugins version. We will notify you once the fix is released, at which point you can update and obtain the fix in the production version.Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns.
Hello @cristipaltin,
Greetings! Hope you are doing well.We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?
We would greatly appreciate an update.
Thank you.
Have a good day!Hello @zebaafiashama and @nayeem-ul-islam-nipun
Thank you for your answer. I have decided to wait for the release version.
Have a great day!I wanted to follow up regarding the Bug Fix | EA Filterable Gallery | Paragraph Link Disappears in “Card” Layout When Image Clickable is Enabled . The fix has been released on the latest version of the plugins Essential Addons for Elementor.
Please update your plugin to the latest version and let me know if you face any issues.
To keep improving our service, would you be willing to spare 30 seconds to leave a review? Your feedback is invaluable to us.
Thanks in advance!
Link to review:https://ww.wp.xz.cn/support/plugin/essential-addons-for-elementor-lite/reviews/?rate=5#new-post
Hi @zebaafiashama!
I updated the plugin to the latest version and the issue is resolved.
Thank you very much!
The topic ‘Filtrable Gallery’ is closed to new replies.