final welcome email

  • Resolved macpheek

    (@macpheek)


    9 years, 4 months ago

    Hi, I have updated the plugin and final welcome email option has disappeared in the settings?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    9 years, 4 months ago

    Hi @macpheek,

    With version 6.3.2, only the custom messages relevant to your opt-in settings will show. If the email isn’t appearing, it’s because your opt-in settings are not set up to send an email. The opt-in settings to send an email are “Update Existing Subscriber: Yes” and “Send Update Email: Yes.”

    Kevin.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    9 years, 4 months ago

    Here’s a quick article from our knowledge base explaining opt-in settings: https://yikesplugins.com/support/knowledge-base/opt-in-settings/

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    9 years, 4 months ago

    Hi there.

    The welcome email setting is actually a casualty of the MailChimp API v3 upgrade. They no longer support that setting.

    Sorry about that! They stopped support for API v2 at the end of 2016.

    -Tracy

    Thread Starter macpheek

    (@macpheek)

    9 years, 4 months ago

    Hi, I have managed to make it work by using the double opt in setting. Thanks for your help

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    9 years, 4 months ago

    Hi @macpheek,

    Sorry I misunderstood your question. Yeah, as Tracy said, MailChimp removed the welcome email option. They only support it for double opt-in (which you can control on mailchimp.com), as you now know.

    Glad it’s resolved – have a good one,
    Kevin.

Viewing 5 replies - 1 through 5 (of 5 total)

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