Firefox not displaying content in WordPress

  • iugroup

    (@iugroup)


    10 years ago

    Hello,

    Yesterday I updated the menu on my website and it displays correctly in Chrome and Internet Explorer but not Firefox. The “login” tab now has a drop down menu for client and interpreter login links.

    However, Firefox displays a “Client login” tab with interpreter login in the drop down menu. (This is what I changed yesterday). This is a major issue because yesterday, we received a call from someone who could not access the interpreter login. I suspect she was using Firefox but I was not on the call. I was told the customer service representative had to verbally give her the login URL because when the person hovered the mouse over “client login” nothing happened.

    I made these changes yesterday (5/19/16) along with a few page edits. On my PC the “client login” tab appears with the “interpreter login” drop down menu. I cleared my cache (in WP and Firefox) yesterday and today and I am still experiencing the error.

    Is anyone else experiencing this problem? If so, how did you resolve it? I am not a technical person or developer but to me, it sounds like an error on Firefox’s end.

    Our website is http://interpretersunlimited.com

    Any insight you can provide is appreciated!

    Thank you,

    Anita

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mark Ratledge

    (@songdogtech)

    10 years ago

    Works OK for me in Firefox. Update your theme and plugins.

    You’re using X, a premium/paid theme. It’s best to go to the support site where you bought the theme http://theme.co/ for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.

    These forums are for free themes available in the WordPress theme directory at http://ww.wp.xz.cn/themes/. See http://codex.ww.wp.xz.cn/Forum_Welcome#Commercial_Products

    Thread Starter iugroup

    (@iugroup)

    10 years ago

    Oh, okay thank you! So, the menu displays correctly for you?

    I’m somewhat new to WordPress support and wasn’t aware there is a theme support forum.

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Firefox not displaying content in WordPress’ is closed to new replies.

Tags