Firewall blocking Oxygen Page Builder

  • Resolved naughtydog

    (@naughtydog)


    6 years, 12 months ago

    Great plugin, I am liking it.
    One issue, I am using the Oxygen Page Builder, it seems with my current settings, that the page builder will not load, if I disable the firewall, the editor will load.
    My question is, what is a good method to fault find this or is their normally a common setting that can cause this?

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author nintechnet

    (@nintechnet)

    6 years, 12 months ago

    I’m not familiar with Oxygen Page Builder (it looks like its a premium plugin?), but you can check the following:
    * Go to the “Firewall log” page and check if you see anything in the log that could be related to your issue.
    * Open your browser console (CTRL + shift + j) and check if there is any error when you are using the application.

    Often users are blocked because:
    * They block access to the Rest or XMLRPC API (Firewall Policies > Basic Policies > WordPress).
    * They enabled some HTTP headers policies (Firewall Policies > Advanced Policies > HTTP response headers).

    Thread Starter naughtydog

    (@naughtydog)

    6 years, 12 months ago

    Thank You – will take a look today.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Firewall blocking Oxygen Page Builder’ is closed to new replies.