Firewall issue

  • Resolved Joe

    (@wizzoratek)


    6 years, 2 months ago

    Hi there,
    I’m writing this as I have been using the plugin for so long, yet recently my hosting company firewall keeps rejecting it, and everytime I need to start a migration I have to contact them to disable the firewall of the hosting as whitelisting the IP of the site I’m trying to migrate from doesn’t work.

    Any advice will be highly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • mblendinger

    (@mblendinger)

    6 years ago

    Interested in the reply too.

    Plugin Support amanbv

    (@amanbv)

    6 years ago

    Hey!

    Thank you for reaching out to us.

    We have a list of Public IPs that we use for our Migrations which you can find here -> https://migrateguru.freshdesk.com/support/solutions/articles/33000252866

    Can you ask your Hosting company to Whitelist these IPs on the Firewall? This way you would not need to disable the Firewall before running a Migration.

    Let us know if you run into any trouble after Whitelisting the IPs.

    Thank you,
    Aman Kedia

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 3 participants
  • Last reply from: amanbv
  • Last activity: 6 years ago
  • Status: resolved