This sounds like a permissions issue with the plugin installation. Did you try to check if the plugin folder has the right permissions ?
Thanks for quick response.
How can I check the permissions of plugin folder, should I verify with the admin of host serveur of my site ?
Check that you have 775 for all files and also owner and group are as expected
Ad Changer also created a folder inside the uploads so this also needs to have the correct permissions
Please check CM Tooltip server info tab (in the plugin setting) to see if any error message is shown
Thanks,
I’ll check them this evening (in 5 hours)
first step:
cm-ad-changer = changed to 775 (also each files inside)
second step :
wp-content plugins = changed to 775 (also each files inside)
Nothing changed ; “You do not have permission to access this page.”
See below a copy of the CM Tooltip server info tab, seems OK ?
Server Information
CM Ad Changer is a mix of a JavaScript application and a parsing engine. This information is useful to check if the CM Ad Changer might have some incompatibilities with your server. Make sure GD support is enabled.
PHP Version 5.3.16
PHP Safe Mode Off (Should be Off)
PHP Max Upload Size 64M
PHP Max Post Size 64M
PHP Memory Limit 256M
PHP cURL On (Should be On)
GD Support enabled
GD Version bundled (2.0.34 compatible)
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 6b
PNG Support enabled
libPNG Version 1.2.44
XPM Support enabled
We can help further but we will need to access your server. If you are interested please contact us using the direct contact us form in our site and send your wp-admin credentials
I’ve done it in this page “ht;/plugins.cminds.com/contactu/”
THIS MESSAGE IS FOLLOWING THE DISCUSSION ON :
ht;/ww.wp.xz.cn/support/topic/first-activation
WP version : 3.8.1
plugin = ht;/ww.wp.xz.cn/plugins/cm-ad-changer/
We fixed this on your site. We are releasing a new version to support this fix
It seems OK,
I’ll test it as soon as possible and tell you the result.
Thank you
