• Hello — for all of my emails, the first paragraph has no top margin; it is flush with the colored header. I have not modified the emails at all.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wvnutt

    (@wvnutt)

    Upon further inspecting the issue, it appears that the body top padding is missing. However, when I send a test email, the body padding is properly in place.

    hannah

    (@hannahritner)

    Hey,
    So this is only happening in the customizer, correct? Can you send a screenshot?
    Thanks!

    Hannah

    Thread Starter wvnutt

    (@wvnutt)

    Thank you. It appears properly in the customizer, as well as test emails. The actual emails are the one’s without the padding: WooCommerce Emails

    I can have the email (test and/or real) sent to you for inspection if you provide an address.

    Thank you,

    William

    Thread Starter wvnutt

    (@wvnutt)

    I was able to add the missing space via HTML, but I would feel much better if the original issue was resolved. I’ll be happy to pay for premium support. Thank you.

    hannah

    (@hannahritner)

    I’ll pass this to the developer and see if he’s able to determine the source of the issue.
    Thanks for your patience!

    Best,
    Hannah

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    Hi,
    Can you go to content > content container > PADDING TOP setting and change that? Then save.

    Does that have an effect?

    Ben

    Thread Starter wvnutt

    (@wvnutt)

    Indeed, that did the trick. Thanks so much for your support. I’ve already left five stars.

Viewing 7 replies - 1 through 7 (of 7 total)

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