First-time configuration Errors

  • Resolved bridgetleary

    (@bridgetleary)


    1 year, 11 months ago

    I just purchased and installed Yoast SEO premium. However, it won’t let me start my data optimization, I will click the button and nothing will happen and then the button will go away and bring me to a blank page. It also has gotten rid of what Yoast looked like with the free version with the SEO analysis, colored dots, and places for slugs/keyphrases/etc. Now it just has a box with links but when I click on them nothing happens. Would love some help as I’ve tried uninstalling, reinstalling, Yoast Health plugin, uninstalling all plugins and seeing if it was still a problem (it was). The company I work for really relies on this and I’m trying to get it sorted so we can catch up on news stories for the day.

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  • Thread Starter bridgetleary

    (@bridgetleary)

    1 year, 11 months ago

    Also, none of the pages are pulling up that should be under Yoast. For example, I click settings and it is a blank grey screen and it’s the same for all the options except General. When I hit General It gives me a problems notification which is at 0 and a Notifications section which will sometimes have a button for SEO data optimization and sometimes won’t.

    Plugin Support Maybellyne

    (@maybellyne)

    1 year, 11 months ago

    Hello @bridgetleary

    Thanks for reaching out but this forum is reserved for supporting the free version of Yoast SEO. Your site is using a premium plugin so this thread has been marked as resolved per the forum guidelines.

    Please contact our support team for assistance if you have an active premium subscription. How can I get premium support?

    If you do not have an active premium subscription, you can either purchase a subscription or downgrade to the free version.

Viewing 2 replies - 1 through 2 (of 2 total)

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