First time login fail error?

  • Resolved sampaththaranga

    (@sampaththaranga)


    6 years, 2 months ago

    Hi,

    I installed WordPress in my domain. So, I’ll try to login first-time then comes popup window like these. Also, I tried Chrome and Edge browsers.
    Chrome Browse

    Edge Browser

    But not display a normal wp-admin login window. However, I’ll try to Username and Password enter the above popup window, unfortunately, I can’t log in to the dashboard on my website. Please help me to solve this problem. WordPress version 5.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 2 months ago

    It appears that there’s a rule in your htaccess specifying a login to the web server before you get to the WordPress login. Please contact your host.

    Thread Starter sampaththaranga

    (@sampaththaranga)

    6 years, 2 months ago

    @sterndata Yes, I contact the hosting company and saying about this problem. So, tell me to use the below credentials for login and after display the normal WordPress dashboard login window. yeah, it’s working for me. Thank for your help.

    [removed]

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 2 months ago

    Clearly, your host does not know how to do things the “WordPress way”.

Viewing 3 replies - 1 through 3 (of 3 total)

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