First time user: cannot get installation working

  • Resolved 827643

    17 years, 10 months ago

    hi, I’m a first time user of Word Press trying to install it into my new website. I followed all of the instructions and double checked my passwords and db names and all of that good stuff. When I got to ‘Step 5: Run the Install Script’ I realized I had failed at “If you placed the WordPress files in the root directory, you should visit: http://example.com/wp-admin/install.php”. When I try and do this step I get a “500 Internal Server Error” which says

    “The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@______________.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. “

    Anybody else have this problem?

    Also, by the way, I’m using MyHostingPad for my hosting service.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter 827643

    17 years, 10 months ago

    I checked my error logs and it gave me this reason “Premature end of script headers”.

    751672

    17 years, 10 months ago

    I would maybe drop the database tables, delete the WP directory folders and re-upload the entire thing, create the database manually then run the install script.

    If the problem occurs again, I would contact your hosting provider as that usually isn’t caused by PHP but a misconfigured server or .htaccess file

    whooami

    (@whooami)

    17 years, 10 months ago

    thats a FILE problem, NOT a database issue. PHP is running as CGI.

    Delete the files that you have uploaded – RE-UPLOAD the files, insuring that you are transferring them in ascii mode.

    751672

    17 years, 10 months ago

    insuring that you are transferring them in ascii mode.

    That is actually an excellent point. Someone should make that fact a sticky cause I’ve looked at about 10 install issues and I bet either it’s files not uploading completely or incorrectly that is causing most problems.

    They should have a checksum script to run after files have been uploaded so installers can be confident when a script is uploaded entirly and correctly.

    Thread Starter 827643

    17 years, 10 months ago

    Thanks for all the responses.

    Delete the files that you have uploaded – RE-UPLOAD the files, insuring that you are transferring them in ascii mode.

    How do I ensure that I am transferring them in ascii mode?

    Also, the only file that I changed from the wordpress-2.6.zip was the config file, which I did in Notepad. I don’t know if that means anything, but I thought it might be worth noting. Also, I used the WordPress secret key generation site for the AUTH_KEY, SECURE_AUTH_KEY, and LOGGED_IN_KEY.

    Again, I appreciate all the help.

    831656

    17 years, 10 months ago

    Hi, Iam new person to use this WP,I what information about some more installation errors and its solutions while iam installing it.
    ==========================================================================
    nansy123
    orkut

    751672

    17 years, 10 months ago

    How do I ensure that I am transferring them in ascii mode?

    That would depend on the FTP client you are using. Read the docs for the client or ask their support where the option is and make sure it’s on ASCII.

    Notepad probably isn’t the reason for the failure.

    Do me a favour (hopefully you know a little PHP?) open the file index.php in the main directory.

    Immediately after <?php enter the following lines:

    <?php

  echo 'This is a test';
  exit;

    Then access that page and tell me if you see ‘This is a test’ on the screen or are you still getting 500 errors.

    If you still get 500 errors try renaming the .htaccess file to htaccess — notice I only dropped the initial ‘.’ and nothing more. Again try and access that index.php and tell me if you still get 500 errors.

    Cheers 🙂

    Thread Starter 827643

    17 years, 10 months ago

    Immediately after <?php enter the following lines:

    <?php

    echo ‘This is a test’;
    exit;

    Then access that page and tell me if you see ‘This is a test’ on the screen or are you still getting 500 errors.

    still getting the 500 errors when I tried the to access index.php.

    If you still get 500 errors try renaming the .htaccess file to htaccess — notice I only dropped the initial ‘.’ and nothing more. Again try and access that index.php and tell me if you still get 500 errors.

    Where would I find the .htaccess file? I tried searching for it in wordpress directory and could not find.

    Thanks again for all the help.

    Thread Starter 827643

    17 years, 10 months ago

    I just tried re-uploading all of the wordpress files to my hosting service after deleting all of the previous files, but I’m still getting a 500 internal server error.

    thanks in advance for any help you guys can give.

    Moderator Samuel Wood (Otto)

    (@otto42)

    ww.wp.xz.cn Admin

    17 years, 10 months ago

    still getting the 500 errors when I tried the to access index.php.

    Your host is broken and cannot run PHP files.

    Complain to them until they fix it.

    Thread Starter 827643

    17 years, 10 months ago

    Your host is broken and cannot run PHP files.

    Complain to them until they fix it.

    Yup. I contacted them and they just got back to me with the problem fixed. Thanks for everybody’s help, I do appreciate it very much.

Viewing 11 replies - 1 through 11 (of 11 total)

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