And an additional question: Do I have any influence on in which language the Paypal popup appears in? When I make a donation via Paypal, an English-language Paypal window opens, which is inconvenient since I run a German site…
Concerning the paypal language issue: I set the Account Country to “Germany” and also the Base Country under Settings -> General. Also made shure that I first set the Country and THEN connected Paypal. Paypal is still presenting in English language…
I found out, that the language issue only appears in firefox-browser. All the other browser which i tested (Chrome, Safari) display the Paypal-Popup in german language. It’s only Firefox who opens it in english language. When I inspect the frontend code and add a “&locale=de_DE” to the sdk, it opens in german language.
Is there a way to force the &locale=de_DE? Woocommerce, which I also run on my page, has this setting and behaves correct in Firefox…
This is only issue with paypal donations gateway. The standard paypal gateway forwards to german Paypal-Popup…
Hi, @mardermolchii.
Glad you reached out.
1 – Name tag
Correct, that’s the expected behavior right now. For v2 forms (legacy, classic and multi-step forms), the {name} tag represents the donor’s name for salutation purposes—either first name only or prefix and last name if provided. And the {fullname} tag represents the donor’s full name, first and last. That’s how it was designed to work.
2 – GiveWP usually uses your browser language and sends it to the payment gateway. I created a feature request to force a specific locale here: https://feedback.givewp.com/feature-requests/p/force-specific-locale-for-paypal-donations.
We are actively tracking user feedback to understand further the needs you all have. You can use the link to check in for updates or to provide additional details of your own. I would encourage you to comment on that post about the impact this would have on your organization. Information like that is always helpful for our teams to see. I’ve also linked your ticket internally, so if this feature request is developed, we can reach out to update you.
Give the post above a look, and let me know if there are any additional details you would like me to add. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.
While we work on it, feel free to message us if you have further questions or need any additional assistance!
Thank you, what you wrote in the feedback is exactly what I need. 🙂
In the meanwhile I’ll use Paypal Standard gateway, because with it, I get also in Firefox a german popup.
