Fix Layout in Mobile Version

  • Resolved josemarques1979

    (@josemarques1979)


    2 years ago

    Navigating in mobile, when we scroll or zoom anything, the theme doesn’t fix and make white background around.

    Is there anyway to fix.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nick

    (@elementoraddonswpr)

    2 years ago

    Hi, I can’t undertsand what you mean please provide more info, screenshots or site url as well.

    Kind Regards,
    Nick

    Thread Starter josemarques1979

    (@josemarques1979)

    2 years ago

    See attached link with a video that explain may problem.

    https://we.tl/t-YWpVo00IXk

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 years ago

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn

    Kind regards,
    Givi

Viewing 3 replies - 1 through 3 (of 3 total)

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