Fixing automatic translation

  • Resolved paulinahajdo

    (@paulinahajdo)


    2 years, 2 months ago

    Hi! I added banner to my site but I can not find where to change automatically translated parts (categories of cookies, necessary, Analitics etc.). Where can I edit those titles?

    Edit: My site uses polish language and automatic translation for this part is wrong.

    • This topic was modified 2 years, 2 months ago by paulinahajdo.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 2 months ago

    Hi @paulinahajdo,

    Greetings from CookieYes!

    Could you please mention the translation plugin which you are using?

    Thread Starter paulinahajdo

    (@paulinahajdo)

    2 years, 2 months ago

    Hi, I just used option inside your web app, in Language tab. When I choose polish, translations are incorrect and I dont know where to fix it.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 2 months ago

    Hi @paulinahajdo,

    You are on the legacy version of our plugin which couldn’t be connected to your agency account in webapp. So, we recommend you migrate it to the revamped UI by referring to this thread. After migration, you will be able to connect to your CookieYes account and the changes in your web app will be reflected on your site.

    Thread Starter paulinahajdo

    (@paulinahajdo)

    2 years, 2 months ago

    Hi, thank you, I did that and still I can not find where I can fix translation.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 2 months ago

    Hi @paulinahajdo,

    It seems like the plugin is still not migrated to the revamped UI. Please follow the steps here and make sure that the plugin dashboard looks like below:

    After migration, please connect to your CookieYes account, and then the changes you added to the web app will be reflected on your site. If you want to update the translation of banner contents, you can do it from the CookieYes dashboard’s Languages tab. To add translations for the Cookies and Categories, please navigate to the Cookie Manager > Cookie List, and you can select the language from the dropdown at left-top and add the translation against it by editing the Cookie or Category.

    Thread Starter paulinahajdo

    (@paulinahajdo)

    2 years, 2 months ago

    Hi, I did that and still I can not fing place to fix translation. @cookieyesteam

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 2 months ago

    Hi @paulinahajdo,

    Could you please confirm the site URL you have shared in this thread? When we check the banner on your site: https://bstczew.pl it is still not migrated.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 2 months ago

    Hi @paulinahajdo,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 8 replies - 1 through 8 (of 8 total)

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