Fixing broken plugins page

  • gerard

    (@charismaarts)


    9 months, 3 weeks ago

    1. Page has message:  There has been a critical error on this website. Please check your site admin email inbox for instructions. 
    2. No emails sent or received
    3. cannot deactivate plugins and reactivate one at a time since the plugins page is not working
    4. Found the record ‘active plugins’ in the options table, tried erasing everything in there to deactivate all plugins but that did not do anything
    5. In addition found about the wp_debug item in the wp-config file
    6. Setting it to true should start all errors showing on the page
    7. Went into wp-config and wp_debug was already set to true even though seeing no error messages
    8. Set it to false to see if any change but there was not any
    9. So that is not working either
    10. This WordPress setup is damaged by some others working on it…but we do not want to reinstall WordPress because the work done on the front end is valuable and working
    11. Just the WordPress admin area is compromised
    12. So we could use some help or input on fixing the plugins page…

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator threadi

    (@threadi)

    9 months, 3 weeks ago

    Setting WP_DEBUG to true is not enough to see the error that occurred. You would also need to set WP_DEBUG_LOG and/or WP_DEBUG_DISPLAY to true. See: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/

    Alternatively, you can also find the error that occurred in the hosting error log.

    Regardless of this, you can also deactivate all plugins by renaming or deleting the /wp-content/plugins directory via FTP. However, this will not help you find the actual cause, as you will be removing it in the process.

Viewing 1 replies (of 1 total)

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