• Resolved junaaa

    (@junaaa)


    I am trying to set up a flat rate for each of the following countries;
    – Indonesia
    – Brunei
    – Singapore

    These are my selling locations; https://prnt.sc/1s62to8

    I created a Shipping Zone for Indonesia with a Flat Rate of 51.07 RM.
    Screenshot: https://prnt.sc/1s62za4

    When I tried to checkout, no shipping option is displaying. It says “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.” See screenshot: https://prnt.sc/1s63g17

    Do I miss something? I checked on the online forums and instructions and I think I set it right.
    Can you kindly advise and help me with this?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Upon checking your store, I got the same message “There are no shipping options available.” This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Hi @junaaa

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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