flexible shipping changes

Resolved namaste24
(@namaste24)

5 years, 3 months ago

After today’s update all shipping settings got screwed. NOTHING works.

We have plugins worth hundreds and they are not working. We don’t have access to set up of shipping cost, and shipping rules.

After converting flexible shipping group method to individual method we can’t make DPD which was set as default work at all. This is serious as we can not run our bussiness. What is going on?

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Grzegorz Rola
(@grola)

5 years, 3 months ago

Hi,

Did you check in the new incognito window after setting the shipping method as default?

Best regards
Grzegorz

Thread Starter namaste24
(@namaste24)

5 years, 3 months ago

Grzegorzu,

Wtyczki nie da się skonfigurować. W opcjach wtyczki nie ma możliwości żadnych ustawień, ani kosztu ani reguł. Każda próba edycji jednej z opcji wysylki utworzonej w ramach konwertowania skutkuje tym, że dana metoda przestaje dizałać – jest niewidoczna, lub niedostępna dla danej strefy – np dla warszawy chociaz edytuje grupe metod na Polskę.

Nie chodzi więc tylko o to co widzi klient – nie mamy też możliwości ustawienia tego od backendu.

Mamy wersje PRO większości wtyczek, niestety support jeszcze nie odpowiada.

Dla nas to sytuacja krutyczna.

Thread Starter namaste24
(@namaste24)

5 years, 3 months ago

This all we have where cost and shipping rules should be https://snipboard.io/5Vm2BM.jpg

Plugin Author Grzegorz Rola
(@grola)

5 years, 3 months ago

It looks like incomplete installation. What shows browser console?

Thread Starter namaste24
(@namaste24)

5 years, 3 months ago

It happened after the update not installation.

Plugin Author Grzegorz Rola
(@grola)

5 years, 3 months ago

I understand, but what shows browser console on shipping method settings page?

Thread Starter namaste24
(@namaste24)

5 years, 3 months ago

https://snipboard.io/Gd35rD.jpg from firefox

Plugin Author Grzegorz Rola
(@grola)

5 years, 3 months ago

We already have your ticket on support, so we will now continue on support.

Thread Starter namaste24
(@namaste24)

5 years, 3 months ago

thx

Viewing 9 replies - 1 through 9 (of 9 total)

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