Flipbook Edge Error: Set a Valid Document Source
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Hi,
Today we noticed that our PDF Flipbooks made with DearFlip, don’t work in the Edge browser. When you want to open the Flipbook, this errormessage shows up: Set a Valid Document Source.
The Flipbooks work fine in Chrome and Firefox.
I noticed that the Flipbook also works fine when you use Edge in inPrivate mode.
How can we solve this issue?
Kind regards,
Wendy Korten
KunstgebouwThe page I need help with: [log in to see the link]
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Hi
I noticed that the Flipbook also works fine when you use Edge in inPrivate mode.
This is cache issue. Please clear your browser cache. Or your site cache+CDN cache.
Best Regards,
DearHiveWe are having the same issue, cache cleared on web and browser none of them work, getting ERROR:set a valid document source.
here is the link https://www.alzheimerswa.org.au/information-booklets/
for some reason source path “//” been replaced with “\/\/” why is that?
it should be http://alzheimerswa.org.au/wp-content/uploads/2023/08/ instead source is changing to https:\/\/www.alzheimerswa.org.au\/wp-content\/uploads\/2023\/08\/
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This reply was modified 2 years, 1 month ago by
alzheimerswa.
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This reply was modified 2 years, 1 month ago by
alzheimerswa.
Hi @alzheimerswa,
In your case the accordion plugin is not supporting scripts tags and rendering them as HTML.
So the required variables are not registered and instead displayed as text.The flipbook should be working when not kept inside the accordion plugin.
Please contact the accordion provider about this.
Best Regards,DearHive
thank you for the update DearHive.
I’m having the same issue with the source path as @alzheimerswa, except the container is a basic HTML block in a Beaver Builder layout. Is there a compatibility issue with Beaver Builder, or is there another issue?
Hi @laura6 ,
Your case is because you have Dearflip and dearpdf both active. Please use one.
DearPDF is closed. please keep only Dearflip active. -
This reply was modified 2 years, 1 month ago by
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