Floating switch issue

  • Resolved Xandro

    (@sudarshankotian)


    2 years ago

    Hello @mdibrahimk48

    Need help with floating switch.

    I have already used the shortcode method for my header which has no issues, however since the latest update there seems to be a bug in > switch settings > floating switch settings.

    Even after toggling it off and saving. (I also made sure to clear browser cache and server level cache)

    The switch seems to be on after refreshing.

    Please help with this ASAP.

    Thanks!

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 years ago

    Hello @sudarshankotian,

    Please share your site’s URL. We need to check it.

    Best regards,
    Team WPPOOL

    Thread Starter Xandro

    (@sudarshankotian)

    2 years ago

    Hey, @mdibrahimk48

    Here’s my site: reviewskia (.) com

    Thread Starter Xandro

    (@sudarshankotian)

    2 years ago

    I am using the Gutenberg block for my website header.

    Is that somehow causing this toggle switch to on automtically?

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 years ago

    Thank you for sharing. Our team is currently looking into this problem and will provide an update shortly.

    Thread Starter Xandro

    (@sudarshankotian)

    2 years ago

    Thank you @mdibrahimk48

    For a quick response.

    Eagerly waiting for the solution to this issue.

    Thread Starter Xandro

    (@sudarshankotian)

    2 years ago

    Please check these screenshot and this for your reference, just in case if u will not be able to access the website.

    Thanks

    • This reply was modified 2 years ago by Xandro.
    • This reply was modified 2 years ago by Xandro.
    • This reply was modified 2 years ago by Yui.
    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 years ago

    Hello,

    From your last screenshot, it shows that the floating switch is on in the settings. Your website also seems okay now after refreshing the pages. Could you share a screen-recorded video to show us the issue? This will help us understand better and figure it out from our end.

    Thanks for your cooperation.

    Thread Starter Xandro

    (@sudarshankotian)

    2 years ago

    Hello, @mdibrahimk48

    Here’s the video for your reference.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 12 months ago

    Hello @sudarshankotian,

    Thank you for providing the demonstration video. We are currently looking into this bug and will update you on our progress soon.

    Thank you for your cooperation!

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 12 months ago

    We have released the WP Dark Mode plugin version 5.0.6 to address the issue you mentioned. Kindly update your plugin and check if the problem is resolved.

    Anonymous User 23079954

    (@anonymized-23079954)

    1 year, 11 months ago

    f

    • This reply was modified 1 year, 11 months ago by Anonymous User 23079954.
    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 11 months ago

    Since we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.

    If you need more help, please feel free to start a new thread.

    Have a good day!

    casper

    (@caspervoogt)

    1 year, 10 months ago

    I have this exact same issue in version 5.0.8, installed yesterday. I turn off the floating switch, save changes. When it is done saving, I reload the /wp-admin/admin.php?page=wp-dark-mode#/switch settings page and it shows the floating switch as enabled. I can’t disable it; it does not save this setting.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 10 months ago

    Hello @caspervoogt,

    Please create a new thread with more information about your issue. Kindly include details about your site’s environment, such as theme, WordPress version, plugins, page builder details with their versions, etc.

    Additionally, please provide screenshots with descriptions and URLs. It would be most effective if you could share a screen-recorded demonstration video to show us the issue you are encountering. This will help us test and assist you in resolving the issue.

    Thanks, and have a nice day!

    Plugin Support toukirwpdev

    (@toukirwpdev)

    1 year, 10 months ago

    We have released a new version where the “floating switch” issue has been fixed. The floating switch on-off toggle button is fully functional now.

    Thank you!

Viewing 15 replies - 1 through 15 (of 15 total)

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