Fluent Forms

  • deebalturk

    (@deebalturk)


    2 years, 5 months ago

    Hello,

    i am using AWS s3 to to host eh media files of my website using WP media Offload.

    but i am facing issues when using fluent forms pro. some of the uploaded files are showing as access denied but not even showing when we log into our AWS Account and go to the S3 bucket

    any one can help us?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Delicious Brains Support

    (@dbisupport)

    2 years, 5 months ago

    Hi @deebalturk,

    WP Offload Media Support Team here. Thanks for reaching out with your query, we would be happy to assist!

    Unfortunately, since Fluent Forms Pro is a third-party plugin, we do not know or control on how they handle their files.

    When you upload a file, does it create a Media Library entry?

    WP Offload Media relies on your Media Library to know which files to offload.

    What we would advice is to contact Fluent Forms Pro support and ask them if it’s possible for them to use the following default WordPress hooks –

    https://deliciousbrains.com/wp-offload-media/doc/developer-guide/#automatic-offload

    Thank you.

    Thread Starter deebalturk

    (@deebalturk)

    2 years, 5 months ago

    fluentforms can have 2 options,

    1. Fluent forms default : the files are uploaded in wp-content/uploads/fluentforms
    2. media library
    Plugin Support Delicious Brains Support

    (@dbisupport)

    2 years, 5 months ago

    Hi @deebalturk,

    Thanks for the additional information. Please try using option 2 (Media Library) to see if that helps with the issue. At the moment WP Offload Media can only offload files that have records in the Media Library.

    Let us know how it goes for you.

Viewing 3 replies - 1 through 3 (of 3 total)

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