Fluent Forms empty attachment field creates dummy attachment

  • Resolved netzmaedchen

    (@netzmaedchen)


    3 years, 9 months ago

    I have Fluent Forms Pro and a form that allows file attachments.

    Usually, when no attachment is selected, there is no attachment in the mail.

    But when Post SMTP is activated, there is an empty (0 kb) attachment called file-upload in the email, which is annoying, because in the email client it shows the little safety pin to indicate the attachment.

    Is there any way to make that work as expected?
    Thanks
    Anja

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 9 months ago

    @netzmaedchen Hi,

    Hope you are doing good.

    Let me test this issue on my staging website, also can you provide me POST SMTP Diagnostic test report? you can find it from the POST SMTP Dashboard.

    Thanks

    Thread Starter netzmaedchen

    (@netzmaedchen)

    3 years, 9 months ago

    Hi there and thanks for the reply.
    I have been able to replicate this on a few sites.

    Diagnostic test results:

    Mailer: postsmtp
HostName: not-disclosed.de
cURL Version: 7.83.0
OpenSSL Version: OpenSSL/1.1.1o
OS: Linux localhost 3.10.0-1160.36.2.el7.x86_64 #1 SMP
PHP: Linux 7.4.30 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
WordPress: 6.0.1 de_DE UTF-8
WordPress Theme: GeneratePress Child
WordPress Plugins: ManageWP - Worker, Admin Page Spider Pro Pack, Amelia, BackupBuddy, Beaver Builder Flexbox, Beaver Builder Plugin (Developer Version), Beaver Themer, PowerPack for Beaver Builder, Beaver Team Pro, Fluent Forms, Fluent Forms Pro Add On Pack, GP Premium, HappyFiles Pro, Central Color Palette, motion.page, NinjaFirewall (WP Edition), NM Jobboerse, Post SMTP, WP Shots, SEOPress PRO, SEOPress
WordPress wp_mail Owner: /mnt/web316/b2/44/5336044/htdocs/notdisclosed/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): PostsmtpMailer->get_mail_args
Postman: 2.1.3
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Standard (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | No
Postman Deliveries (Success|Fail): 23 | 2

    Thanks for looking into this further!
    Regards
    Anja

    • This reply was modified 3 years, 9 months ago by netzmaedchen.
    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 9 months ago

    Hi @netzmaedchen

    Thanks, let me get the Pro version from Fluent Forms then I will test it.

    Thanks

    Thread Starter netzmaedchen

    (@netzmaedchen)

    3 years, 9 months ago

    Thanks! Great if you have it, otherwise I could create a test site for you. This problem is replicable on any site.

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 9 months ago

    @netzmaedchen

    If possible create a screen recorded video of this issue and must show form backend fields.

    Thanks

    Thread Starter netzmaedchen

    (@netzmaedchen)

    3 years, 9 months ago

    It really doesn’t matter what the fields are. It’s JUST the file upload field.
    Make a form with a file upload field, install and configure Post SMTP Plugin and send the form without adding a file. Voila! It will have an empty attachment.

    If you deactivate Post SMTP (or probably use another SMTP tool), the email will be sent without an attachment.

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 9 months ago

    @netzmaedchen Thanks for your feedback, We are checking this and will fix this in our upcoming release.

    thanks

    Thread Starter netzmaedchen

    (@netzmaedchen)

    3 years, 9 months ago

    Thank you so much!

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 9 months ago

    Your Welcome 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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