• Resolved Raghav

    (@mraghavboob)


    Hi Sir,

    I am trying to integrate fluent support as action but it gives me following error

    {“success”:false,”data”:”Unknown”}

    Playload :


    1. {app_domain: “”, userName: “inxxxxxxx”, password: “jGA7 7sZS xxxx xxxx xxxx xxxx”}
      1. app_domain: “”
      2. password: “jGA7 7sZS xxxx xxxx xxxx xxxx”
      3. userName: “inxxxxxxx”

    Please check it

Viewing 12 replies - 16 through 27 (of 27 total)
  • Hi, we have just checked it it’s creating a ticket once. Could you please let us know which trigger you are using?

    We have checked it’s  created ticket two can you please let us know which trigger you are using

    Thread Starter Raghav

    (@mraghavboob)

    Please check above Screenshot

    Hello
    We have investigated the issue you reported on our website and everything appears to be functioning correctly. To confirm this, please feel free to review the video.
    Here is the video link: https://workdrive.zohoexternal.com/file/dpr0z2446f89e836a45a481992bc6fb8da13d

    However, if you are still experiencing any difficulties, we kindly request that you share your WordPress access with us so we can further investigate and resolve the issue. Please send the credentials to [email protected].

    Thank you for your cooperation.

    Thread Starter Raghav

    (@mraghavboob)

    Sorry !! For Delayed Response, Will Give you update on this shortly

    Thread Starter Raghav

    (@mraghavboob)

    Please check above This create 2 tickets at same time

    We acknowledge that you’re facing unexpected issues with the functionality on your site. In order to comprehensively investigate and identify the root cause of these issues, we kindly request access to your site. Our aim is to delve into the matter deeply and find a solution. We have thoroughly examined our side multiple times and have not identified any issues within our system. However, if we do discover any issues on our end, we will promptly develop an update to rectify the situation. Given that we haven’t identified any issues from our end, having access to your site will help us pinpoint any discrepancies and address them. We truly appreciate your understanding in this matter.

    Thread Starter Raghav

    (@mraghavboob)

    Sorry I got disconnected for some time. There is one more problem that, business inbox assign not happening, If you can come on google meet or zoom I can show you complete problem.

    Website credentials are already shared with you.

    Sorry for the late reply, we are not stored the user login data. Could you please resend the access to our support mail: [email protected]

    Thread Starter Raghav

    (@mraghavboob)

    Please check your mail, I have mailed credential.

    We have resolved your issue and let you know via mail

    Thread Starter Raghav

    (@mraghavboob)

    Thank you for your support

Viewing 12 replies - 16 through 27 (of 27 total)

The topic ‘Fluent support not working with plugin’ is closed to new replies.