FluentCRM Is NOT a TRUE CRM!

  • Zorro

    (@zorro2024)


    1 year, 4 months ago

    I’m updating my review. Initially, I rated this plugin highly, but after using it for a month, I’ve realized it’s “NOT” a CRM. It’s really just an email automation tool. It’s become clear to me that the creators of this plugin don’t fully understand the difference between a CRM and email automation. While CRMs do include email automation features, they are much more robust when it comes to managing conversations, tracking follow-ups, and handling prospects. Sales teams use CRM’s to also call clients and track followups. There is no way to manage this properly with this product.

    I’ve also canceled my paid subscription. They should have never included “CRM” in the name and could have called it something like “Fluent Automation” instead.

    Gary A
    Founder of Botafide

    • This topic was modified 1 year, 4 months ago by Zorro.
    • This topic was modified 1 year, 3 months ago by Zorro.
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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 year, 4 months ago

    Hello @zorro2024,

    Your appreciation for our amazing support team is incredibly motivating. Our team is committed to providing prompt, professional, and personalized assistance, and it makes us immensely proud to know that we have exceeded your expectations.

    We are genuinely grateful for your support and the trust you have placed in FluentCRM. We are continuously working to improve our platform and provide our customers with the best possible experience.

    Thank you again for your wonderful review. 

Viewing 1 replies (of 1 total)

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