• Tried to create a ticket on the PRO site but it’s not working.

    How do I get rid of the spammy and annoying flyout banner about stock images that pops up every time I view the plugins page on our website?

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  • Hi @edtiley,

    What happened when you attempted to submit the form on our off-site support forum? Was there an error?

    That notice shows in the free version as well so it’s ok to discuss here anyway (following WP guidelines).

    We use that to just let people know of a new (always free) feature they will otherwise never realize is available. It’s not meant to be spammy but I can see how it will feel spammy if it never goes away!

    However, that should only show on the plugin page and only once ever. The logic that handles that mechanism is very primitive:

    // Only show once
    if ((bool) get_user_option('metaslider_user_saw_callout_' . $this->key)) return;
    update_user_option(get_current_user_id(), 'metaslider_user_saw_callout_' . $this->key, true);

    So basically as soon as it’s seen once we set that option to “true” and then it should never show again.

    I’m not sure why that would fail. Do you have any ideas? Maybe something unique to your site?

    Do you have any experience coding? Could you check the database to see if that entry is there?

    Thanks for the feedback

Viewing 1 replies (of 1 total)

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