Folder count says “0”

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    4 years, 11 months ago

    Hi @alriksson ,

    Thanks for coming today!
    Can you please explain properly what you mean by this?

    Please send screenshot or screencast so we can better understand you.

    Kind regards,
    -Bruce-

    Thread Starter Rookie

    (@alriksson)

    4 years, 11 months ago

    There used to display counts on each folder right now it’s empty (non) or (0) https://snipboard.io/3gosLK.jpg

    Plugin Author Ninja Team

    (@ninjateam)

    4 years, 11 months ago

    Can you take full screen please?

    Thread Starter Rookie

    (@alriksson)

    4 years, 11 months ago

    How would a full screen help you? As it would ony display images and folder names, is this needed for you for the bug report?

    You did some changes to the count related to WPML if I remember it right. I would look in that fix as it seems to have happened ralted to that update. In my case I use WPML mutliglingual plugin but not the WPML media translatior. Could be helpful for your troubleshooting.

    Right now I can not provide any environment for you to dig on but just wanted to share what I found and report the bug.

    • This reply was modified 4 years, 11 months ago by Rookie.
    Plugin Author Ninja Team

    (@ninjateam)

    4 years, 11 months ago

    Thanks, it would help us if you could provide a screenshot like this https://prnt.sc/15lfd1u

    Thanks so much.

    Thread Starter Rookie

    (@alriksson)

    4 years, 11 months ago

    Ok, can share in private email, but I can confirm there is no console errors.

    Plugin Support Bruce

    (@ninjateamwp)

    4 years, 11 months ago

    Hi @alriksson ,

    You can share that to our Email:
    [email protected]

    Thank you!

    Kind regards,
    -Bruce-

    Thread Starter Rookie

    (@alriksson)

    4 years, 10 months ago

    As I thought it was a WPML conflict, the last update solved this, thanks.

    Plugin Author Ninja Team

    (@ninjateam)

    4 years, 10 months ago

    Glad to hear that, thanks Rookie.

Viewing 9 replies - 1 through 9 (of 9 total)

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