• Resolved cubmanky

    (@cubmanky)


    So I take it form playing with the free version this is all front end organizing the files, When i look at the back in they are all still in the one folder.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support alina98

    (@alina98)

    Hi @cubmanky ,

    Thanks for reaching out!

    Do you mean you cannot create a new folder please?
    If not, could you please give me more information about this issue.

    Kind regards,
    Alina

    Thread Starter cubmanky

    (@cubmanky)

    So yes I can go to Media Library and make folders and sub folders, I can drag and drop photos into the folders and all, but when i FTP into my site, all the files are still in the main folder.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @cubmanky

    I think you don’t understand how FileBird works?

    Please note that it only lets you create virtual folders for media categorization sake, the folders which only reflects in the library and not at the FTP level.

    Hope that clarifies!

    Regards,

    Bruce

    Thread Starter cubmanky

    (@cubmanky)

    thanks. I’m looking for something FTp level

    Plugin Support Bruce

    (@ninjateamwp)

    Sorry but the feature is not available now, though it is on our roadmap.

    Thank you

    Bruce

    Thread Starter cubmanky

    (@cubmanky)

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Folder setup’ is closed to new replies.