I have 10 years of folders in pictures sorted out by years and cluch all the folders just disappeared now there are 2000 pictures in all files there is no folders sorted out by year and per cluch, all those folders are gone? Nothing was updated they were there two days ago. I need to get these back in the folders there’s no way for me to sort them out this is all very important Hummingbird documentation per clutch per year I have Berkeley and Cornell University looking at this information I need it back in the right folders I don’t know where the folders went, I didn’t do anything? how can I fix this?
The page I need help with: [log in to see the link]
Please contact our technical support team here ninjateam.org/support, we would like to check more details on this and fix it for you as quickly as we can.
What a way to divert the issue wow great support I set up an account there I go there and it’s just a home page that doesn’t do me any good.
FYI I’m a senior IT guy for 34 years I just want some help with this please don’t send me all over the place.
And this is not the first time this happened has happened. I’ve had to recover from backups before, kinda sad when you lose all your folders. Starting to be a regular issue!
This is the second time this has happened I really need to know what’s going on I’m a senior IT guy and I handle about 30 websites for people and use your product this is totally unacceptable!
By the way, you can choose a live chat section or email us to connect technical support team https://tppr.me/9ZG54o. If you are using Premium version then you can create a private ticket to get help.
Why would I click on that folder there’s nothing under it the main Hummingbird folder with all the years is not even there again you guys don’t get it wow!!\
Everything is gone I restored yesterday’s backup and it’s still not there I don’t know how far back I have to go and I’m losing everything that’s been done on the website!!!
