Foo gallery is not loading properly

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  • phillcoxon

    (@phillcoxon)

    7 years, 1 month ago

    Hi @newage2019,

    This sort of thing is very often due to caching set up on the website.

    Here’s some steps to try:

    1) Upgrade to the latest version of FooGallery
    2) Go to FooGallery -> Settings and clear both cache buttons
    3) Go to FooGallery -> Galleries and edit the gallery having the issues. Click the “regenerate thumbnails” button in the right hand sidebar.
    4) Check any other caching plugins you have running on the site along with any optimisation plugins. Clear their caches.

    Let me know if you’re still having an issue. If so I’d suggest looking at the settings for any caching plugins you are using as there may be something there that is causing the issue. You can try temporarily disabling and viewing the site in an incognito (to ensure you download the full page, not a cached version) browser to see if the page loads correctly.

    Let me know how you get on.

    Thanks in advance,

    Phill

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