FooGallery error “require storage content”

  • Resolved aschi

    (@aschi)


    4 years, 7 months ago

    Dear all,
    I got a warning by WordPress, saying there is a problem with foogallery on my site http://www.aschihaas.ch.
    As far as I can see, my site aschihaas.ch nevertheless works correct. The WP message is:

    “In this case, WordPress caught an error with one of your plugins, FooGallery.
    First, visit your website (https://www.aschihaas.ch/) and check for any visible issues. Next, visit the page where the error was caught (https://www.aschihaas.ch/wp-login.php) and check for any visible issues.
    The error message is:
    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8.1
    Current theme: Sydney (version 1.83)
    Current plugin: FooGallery (version 2.1.18) PHP version 7.4.16

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 29 of the file /storage/content/74/2115174/aschihaas.ch/public_html/wp-content/plugins/foogallery/freemius/require.php. Error message: require_once(): Failed opening required ‘/storage/content/74/2115174/aschihaas.ch/public_html/wp-content/plugins/foogallery/freemius/includes/entities/class-fs-user.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    What is this, and how can I solve the problem?

    Thank you for your assistance.

    Kind regards,
    Aschi Haas

    http://www.aschihaas.ch`

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    4 years, 7 months ago

    Hi @aschi

    This usually happens when there’s some issue with the update. The update could’ve gone wrong. If you’re still experiencing the error you can reinstall a fresh copy of FooGallery to resolve it. However, it can also be caused by getting site hits during the update process, if this is the case you probably don’t see the error now and it resolved itself, which is most likely your case!

    Please let us know if anything else comes up.

    Thanks,
    Elvis

    Thread Starter aschi

    (@aschi)

    4 years, 7 months ago

    Hi @elviiso ,
    thank you for your answer. I understand now what probably happened and what to do in a future case (reinstall the plugin).
    As there is no visible error on my page now and WP did not send another warning I think it is resolved.

    Thanks,
    Aschi

Viewing 2 replies - 1 through 2 (of 2 total)

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