Hi @alijonab332 ,
Thank you so much for reaching out, and I completely understand how frustrating it can be when everything looks perfect in the builder but doesn’t appear on the live site, you’re definitely not alone, this is one of the most common (and thankfully easy to fix) issues with the UAE plugin. Let’s get it sorted for you.
In almost every case, the cause is one of the following. Could you please check them in order?
1. Display Conditions aren’t set (this is the #1 reason, 9 times out of 10) Your header/footer template needs to be told where to appear on the site.
- Go to Appearance → Header Footer Builder and open your template.
- In the right-hand sidebar, find the “Display On” box.
- Click Add Condition and choose something like “Entire Website”, or target specific pages/post types as needed.
- Click Update.
Without at least one display rule, the layout will only ever render inside the editor.
2. The template is still a Draft Please double-check the template status is Published, not Draft or Pending Review.
3. Your theme may need “Theme Support” enabled The plugin works out of the box with Astra, Hello Elementor, GeneratePress, OceanWP, Kadence, and Genesis. If you’re using a different theme:
- Go to Appearance → Header Footer Builder → Theme Support
- Follow the instructions shown there (usually a one-line snippet to register support).
4. Your theme’s built-in header/footer is overriding ours Some themes render their own header/footer first. In your theme’s Customizer, try disabling the theme header/footer so our template can take over. (In Astra, for example: Customizer → Header Builder / Footer Builder → disable.)
5. Caching or CDN is serving an old version If you use WP Rocket, LiteSpeed, W3TC, or Cloudflare, please clear:
- Plugin cache → Server cache → Browser cache → CDN cache
6. Elementor CSS needs regenerating Head to Elementor → Tools → Regenerate CSS & Data, and also click Sync Library.
7. Plugin/theme conflict If none of the above works, please temporarily deactivate all plugins except Elementor and our plugin, switch to the Hello Elementor theme as a test, and check whether the header/footer appears. If it does, you can reactivate plugins one by one to identify the conflict.
