Forbidden

  • mv_mk

    (@mv_mk)


    7 years, 1 month ago

    Hey there
    I just installed the plugin in backup version of my shop and dont know how to get it work properly.
    1. The button has a differ style than other products.
    2. When I hit the button it redirect to a page with this information:
    Forbidden
    You don’t have permission to access {product url} on this server.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Richard Webster

    (@rwebster85)

    7 years, 1 month ago

    That’s a strange one mate. What other plugins are you using?

    Thread Starter mv_mk

    (@mv_mk)

    7 years, 1 month ago

    Thanks for response
    Here is a list of all activated plugins:
    AddToAny Share Button
    Header and Footer scripts
    Jazz popups
    Mailchimp
    Metaslider
    PW Advanced Woo Reporting
    Recently registered
    Slider revolution
    TokoPress – Marketica VC & Shortcodes
    WC Vendors Marketplace
    WPBaker visual composer
    YITH Woocommerce badge management
    YOAST
    Woocommerce
    Classic editor

    Plugin Author Richard Webster

    (@rwebster85)

    7 years, 1 month ago

    I wonder if it’s an htaccess issue, or something blocking access to the download files.

    Are you able to successfully download files for paid products that have been purchased?

    Thread Starter mv_mk

    (@mv_mk)

    7 years, 1 month ago

    Hello again and thank you for your time.
    Yes, I’m sure, when I deactivate this plugin I can proceed via purchase steps and download the product.

    Plugin Author Richard Webster

    (@rwebster85)

    7 years, 1 month ago

    Most likely a htaccess rule or similar, that’s usually the reason for the forbidden error on the server.

Viewing 5 replies - 1 through 5 (of 5 total)

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