*** Forbidden. *** error message

  • Resolved SmartRobbie

    (@smartrobbie)


    2 years, 7 months ago

    Hi I get a forbidden error message when users try to create a trade registration account. Works fine if I disable the plugin. Can you advise what I need to do so I can activate the plugin again. I tried the javascript libary option on or off but both didnt work.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    2 years, 7 months ago

    Hello @smartrobbie.

    This is a message that the request is blocked by our system. I have taken measures on our side to prevent this from happening on your site. The changes will take effect within an hour, you will be able to activate the plugin.

    But we need to investigate the causes of false positives. Please contact us via our private Ticket System: https://cleantalk.org/my/support/open. And could you add there a link to this topic? Maybe we’ll write about the results of the investigation here so it’s useful for everyone.

    Plugin Support katereji

    (@katereji)

    2 years, 7 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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