Force SSL checked, but doesn’t work

  • Resolved buckyb

    (@buckybeever)


    8 years, 11 months ago

    Hi, I have checked the force ssl option, but when status report is generated it says that it isn’t. How can we fix this? (I’m using Stripe to process the payment)
    Also using latest install of WooCommerce & Stripe, all themes and plugins up to date. Everything is checked with green mark. This is the only issue. Stopped working after we updated to WooCommerce 3.0.0

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter buckyb

    (@buckybeever)

    8 years, 11 months ago

    Oh and we are getting an Internal Server Error when someone tries to purchase something.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    8 years, 11 months ago

    Hi @buckybeever,

    I have checked the force ssl option, but when status report is generated it says that it isn’t. How can we fix this?

    It’s likely the Home and Site URLs listed under Settings > General within the WP Admin are missing the HTTPS. Adding it there should green light the System Status report.

    Oh and we are getting an Internal Server Error when someone tries to purchase something.

    As of Stripe version 3.0, PHP 5.6 or higher is required. Can you confirm that’s the case for you install? If you’re using a older version, contact you host to assist you with an upgrade.

    Hope that helps.
    🙂

    • This reply was modified 8 years, 11 months ago by John Coy a11n.
    Thread Starter buckyb

    (@buckybeever)

    8 years, 11 months ago

    Yes we are using WooCommerce Stripe Gateway 3.2.0

    Thread Starter buckyb

    (@buckybeever)

    8 years, 11 months ago

    It’s likely the Home and Site URLs listed under Settings > General within the WP Admin are missing the HTTPS. Adding it there should green light the System Status report.

    We fixed that issue, and we are still getting an Internal Server Error

    ritzonline

    (@ritzonline)

    8 years, 11 months ago

    install this in activate it will help your problem with ssl problem ,https://en-ca.ww.wp.xz.cn/plugins/really-simple-ssl/

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    8 years, 11 months ago

    Thanks @buckybeever,

    What is the current PHP version shown on the System Status page?

    Thread Starter buckyb

    (@buckybeever)

    8 years, 11 months ago

    PHP is 5.6.30 – no issues with ssl, those have been resolved

    ritzonline

    (@ritzonline)

    8 years, 11 months ago

    The woocommerce system you are not using secured https in your woocommerce right?try to install the simple ssl activated it will fixed your problem.

    Thread Starter buckyb

    (@buckybeever)

    8 years, 11 months ago

    Thank you, it is secured, we have no issues with the ssl now, its saying internal server error.

Viewing 9 replies - 1 through 9 (of 9 total)

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