Hi, if you are referring to the admin account not having access to the protected content please read the following documentation giving-wordpress-admin-user-access-protected-content.
Let me know how you go.
Thank you
Nope. Still having problems. When we login, we go to free resources, click on video lectures it keeps asking to login even though we are logged in as administrators. I installed that plugin to import all users and they are all imported. Still cannot access the protected content. Still being asked to login.
If this does not get resolved I will have to go and find a new membership plugin. This is absolute bs that we have to have this much trouble with a plugin. It should be plug and play.
Hi, sorry to hear about all the issues you are experiencing. This might be due to a conflict with one of your other plugins or theme. I have carried out a test myself in my dev site and this works for me. Please try the following troubleshooting steps topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug.
Once you have completed the above, if you still have not found a solution, please try the following troubleshooting steps common-reasons-for-member-login-related-issues.
Let me know how you go.
Thank you
