Forced data collection

  • Resolved shane77

    (@shane77)


    10 months, 3 weeks ago

    I tried to deactivate the Timeline Widget Addon for Elementor plugin but couldn’t deactivate without consenting to Cool Plugins storing all submitted information before I could proceed with deactivation.
    This is very unusual I should be able to disable any plugin without being required to opt into data collection. This kind of forced consent raises concerns about the plugins compliance with WordPress guidelines.
    I had to remove the plugin manually via cPanel.
    Why is consent required just to deactivate the plugin? I’m pretty sure that breaks WordPress terms and conditions for plugins
    “Users must be able to deactivate a plugin at any time, for any reason, without consequence.”

    • This topic was modified 10 months, 3 weeks ago by shane77.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aniket Dogra

    (@aniketji)

    10 months, 3 weeks ago

    Hi @shane77,

    Thanks so much for your feedback, and we completely understand your concern.

    Just to clarify — you’re not required to share any information in order to deactivate the plugin. You can simply click the “Skip and Deactivate” button, and the plugin will be deactivated right away without submitting any feedback or data.

    The consent checkbox is only there for users who choose to share feedback so we can follow up if needed — but it’s 100% optional.

    We appreciate you bringing this up and we’ll continue improving the experience to make it even clearer.

    Thank You.

    Plugin Support Aniket Dogra

    (@aniketji)

    10 months, 2 weeks ago

    Hi @shane77,

    As there has been no response from your end, I am closing this query. If you still have an issue, you can create a new topic here.

    Thank You.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forced data collection’ is closed to new replies.