Form comes up blank

  • Resolved francoishill

    (@francoishill)


    3 years ago

    Form is suddenly coming up blank when I try to edit it.

    I can see it exist, if I export it, I can see it has content, fields, javascript, configurations, etc…

    I just appears empty in the editor.

    Don’t know how it got like this, it was fine, then not.

    I’ve tried exporting and re-importing as a new form, that also comes up blank.

    I haven’t saved since it started doing this, The live version still operates correctly, it’s just in the editor that it has a problem.

    Anything I can do to recover from this?

    Thanks

    François

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    3 years ago

    Oh, could you export your form and send it to me please?

    Thread Starter francoishill

    (@francoishill)

    3 years ago

    Sure, how should I send it? Is there a way to attach to posts here?

    I have the zip file.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    3 years ago

    You could either create a support ticket at https://allinoneforms.rednao.com/contact-us/ and send it through there or you could use a service like https://wetransfer.com/ to save it online and then send me the link. Have in mind though that this forum is public so if you want to keep the information of your form private it would be better that you create a support ticket and then send it through there.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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