form dissapeared

  • Resolved seany2164

    (@seany2164)


    9 years, 10 months ago

    I have a pop up and an email optin I add to the bottom of posts using optin cat.

    The other day I seen I was not getting any optins and I looked and checked my form template in optin cat and everything had dissapeared. All the font I had added to my optins was missing.

    Now it seems when I am on my website something is wanting to pop up but there is nothing there apart from white screen.

    Is there any reason this would happen?

    Thanks

    https://ww.wp.xz.cn/plugins/getresponse/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ryan Novotny

    (@ryannovotny)

    9 years, 10 months ago

    Hi,

    It’s possible there was a problem converting the forms to the newest update (1.6) as we made some major back-end changes. I’ve heard one user that said de-activating and re-activating the plugin fixed a similar issue, but if you still have any issues please email us at [email protected] so we can get some more details and find the issue

    wunderela

    (@wunderela)

    9 years, 7 months ago

    In my widget box it says “Optin cat: Invalid Form ID” and the form does´t show up. What can I do?

Viewing 2 replies - 1 through 2 (of 2 total)

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