form doesn’t appear with elementor

  • Resolved chuchuju

    (@chuchuju)


    5 months ago

    Hello,

    When I add form on an elementor page, it doesn’t appear when page published. It shows nothing instead the form.
    I contacted elementor support but they told me to to “report this issue to the support team for this plugin, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.”
    They also told : “Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues“

    I hope you can help me with this.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support booklysupport

    (@booklysupport)

    5 months ago

    Hello. This is a known issue in one of the latest Elementor releases. Please update Elementor to version 3.33.6 – this should resolve the problem. If the issue persists, please use the ‘Booking Form’ widget instead of inserting the shortcode into a text field, or use the Shortcode widget in Elementor.

    If you need further assistance, feel free to submit a support ticket at [email protected].

    Thread Starter chuchuju

    (@chuchuju)

    5 months ago

    Hello,

    Thank you for your reply.
    Unfortunatly, I just uploaded Elementor and I have the 3.34 version.
    I tried what you told but it didn’t resolve the problem…

    Furthermore, I just updated bookly plugin in Version 26.3 and on my page appointment (not elementor), hours disapeared. In the agenda or on appoitment page in frontend, there’s no hours..

    I’m going to create a new ticket, different of this one.

    Plugin Support booklysupport

    (@booklysupport)

    5 months ago

    Hi, please submit a support ticket at [email protected] so we can look into this matter.

Viewing 3 replies - 1 through 3 (of 3 total)

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