Form doesn’t exist

  • Resolved emmaduhrssen

    (@emmaduhrssen)


    6 years, 2 months ago

    Getting an error message:
    “Oh no…This form doesn’t exist. Head back to the manage forms page and select a different form.”
    When I look at Easy Forms settings everything seems to look correct. The only thing I changed recently in our MailChimp account was to delete extra audiences and put everyone into 1 audience. After I did that it seems like the form is not syncing correctly, even though it does say it’s linked to the correct audience (“General Newsletter”).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    6 years, 2 months ago

    Hello @emmaduhrssen

    Did you try creating a new form and adding that to a test page?

    Do that and see if it works so we can determine something happened with that form and its ID.

    Thank you,
    -Tracy

    Thread Starter emmaduhrssen

    (@emmaduhrssen)

    6 years, 2 months ago

    Hi Tracy,

    I created a new form and it is working now. Thank you!!

    Emma

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    6 years, 2 months ago

    Awesome, that’s great news.

    Stay safe!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)

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