Form doesn’t submit with PayPal

Hi @wpmudev-support2

I have exported the form, it gave me some code so here it is. As I mentioned, the form submits when we press Credit/Debit card but not when we press PayPal Checkout though the money still gets taken. We need to be able to receive the form details as well as the money. Thank you for your help.

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We’ll send you a certificate by email after your prayer has been recited. If your prayer is answered, let us know or post on our Facebook page!</p>”,”submitData”:{“custom-submit-text”:”Send Message”,”custom-invalid-form-message”:”Error: Your form is not valid, please fix the errors!”},”validation-inline”:”1″,”form-expire”:”no_expire”,”form-padding-top”:”0″,”form-padding-right”:”0″,”form-padding-bottom”:”0″,”form-padding-left”:”0″,”form-border-width”:”0″,”form-border-radius”:”0″,”cform-label-font-family”:”Nunito”,”cform-label-custom-family”:””,”cform-label-font-size”:”16″,”cform-label-font-weight”:”bold”,”cform-title-font-family”:”Roboto”,”cform-title-custom-family”:””,”cform-title-font-size”:”45″,”cform-title-font-weight”:”normal”,”cform-title-text-align”:”left”,”cform-subtitle-font-family”:”Roboto”,”cform-subtitle-custom-font”:””,”cform-subtitle-font-size”:”18″,”cform-subtitle-font-weight”:”normal”,”cform-subtitle-text-align”:”left”,”cform-input-font-family”:”Roboto”,”cform-input-custom-font”:””,”cform-input-font-size”:”16″,”cform-input-font-weight”:”normal”,”cform-radio-font-family”:”Nunito”,”cform-radio-custom-font”:””,”cform-radio-font-size”:”16″,”cform-radio-font-weight”:”normal”,”cform-select-font-family”:”Roboto”,”cform-select-custom-family”:””,”cform-select-font-size”:”16″,”cform-select-font-weight”:”normal”,”cform-multiselect-font-family”:”Roboto”,”cform-multiselect-custom-font”:””,”cform-multiselect-font-size”:”16″,”cform-multiselect-font-weight”:”normal”,”cform-dropdown-font-family”:”Roboto”,”cform-dropdown-custom-font”:””,”cform-dropdown-font-size”:”16″,”cform-dropdown-font-weight”:”normal”,”cform-calendar-font-family”:”Roboto”,”cform-calendar-custom-font”:””,”cform-calendar-font-size”:”13″,”cform-calendar-font-weight”:”normal”,”cform-button-font-family”:”Roboto”,”cform-button-custom-font”:””,”cform-button-font-size”:”14″,”cform-button-font-weight”:”500″,”cform-timeline-font-family”:”Roboto”,”cform-timeline-custom-font”:””,”cform-timeline-font-size”:”12″,”cform-timeline-font-weight”:”normal”,”cform-pagination-font-family”:””,”cform-pagination-custom-font”:””,”cform-pagination-font-size”:”16″,”cform-pagination-font-weight”:”normal”,”payment_require_ssl”:””,”submission-file”:”delete”,”form_status”:”publish”,”form-font-family”:”custom”,”cform-color-settings”:”true”,”form_name”:”general-prayer-form”,”cform-form-border”:”rgba(255,255,255,0)”,”cform-form-background”:”rgba(255,255,255,0)”,”radio-background-static”:”#ffffff”,”input-bg”:”#ffffff”},”client_id”:null,”notifications”:[{“slug”:”notification-1234-4567″,”label”:”Admin Email”,”email-recipients”:”default”,”recipients”:”[email protected], [email protected], [email protected]”,”email-subject”:”New Form Entry #{submission_id} for {form_name}”,”email-editor”:”You have a new website form submission: <br/> {all_fields} <br/>—<br/> This message was sent from {site_url}.”,”email-attachment”:”true”},{“slug”:”notification-9365-1830″,”recipients”:”{email-1}”,”email-editor”:”<p>Hi {name-1},</p>\n<p>This is a confirmation email to let you know that we have received your prayer. We will send your prayer to one of our reciters who will recite it in the Holy Land in the timeframe that you specified.</p>\n<p>Thanks for praying with us.</p>\n<p>Wishing you lots of health,<br />The My Holy Land Prayer team</p>”,”email-subject”:”Thank you {name-1} for sending a prayer to the Holy Land”,”label”:”General prayer form”,”from-name”:”My Holy Land Prayer”,”form-email”:”[email protected]”,”replyto-email”:”[email protected]”}]},”status”:”publish”,”version”:”1.13.5″}

@wpmudevsupport11

Apologies, please see here: https://pastebin.pl/view/e973c09b

Hi @wpmudev-support2

I tried a test a few days ago and the form did submit when pressing the yellow button. Just today a client ordered and did it and again the form did not submit, though we received his payment. I had already installed the lines of code you requested in the config file but I’m not seeing a debug log. I have allowed it to be displayed, can you see anything?

@wpmudev-support7 hi there,

Ok I found the error log. Here is a link: https://drive.google.com/file/d/1RmPxoMJ4bqw2X7s7RsKXLNRjU3q5Vonv/view?usp=sharing

So far we have had 3 purchases and each time the form didn’t send when they pressed the yellow PayPal button to pay, but payment was received.

Thanks

Hi, thanks, no we are using WP Fastest Cache. Shall I just disable the plugin then for now?