• Resolved coutinhofernandes

    (@coutinhofernandes)


    Hello!

    So I have the WP Form on the page it was working and today when I come to check it. It stop working dont know why ( it appears the code on the page ( link above).

    And on the theme template page it’s all as it should be!

    What can I Do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @coutinhofernandes,

    I could only see a Forminator form on your Contact page (screenshot: https://a.supportally.com/i/7gW6IX).

    In case you’re only seeing a WPForms shortcode on your page, please know that since WordPress 6.2.1, you cannot use our WPForms block in a block template. If you do this, it will only show the shortcode on the front-end, and this will not happen on a regular page/post.

    For your reference, I created a short screencast demonstrating the issue and showing the solution with the shortcode block: https://a.supportally.com/v/3qw3W2.

    For now, you would need to use the shortcode block in your block templates.

    Hope this helps!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @coutinhofernandes,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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