Hi @vikingscuba, I was able to reproduce the issue on my end. It appears that this may be an issue with special characters. I am going to submit this as a bug report to our team. Stay tuned.
Hi @swisha8c
Thank you for your swift response! Would changing to the English version of wordpress resolve the issue?
We had the same problem on the English version of the page linked but I did work around it by removing the labels and instead using normal text (which works but makes it harder to read the form responses since the text doesn’t appear in emails).
Hey @vikingscuba,
To answer your questions:
Would changing to the English version of wordpress resolve the issue?
This issue is related to how Jetpack functions. I was able to reproduce using the English version of WordPress. For reference, what language translation of WordPress are you using?
We had the same problem on the English version of the page linked but I did work around it by removing the labels and instead using normal text
When you created the English version of this page, what did the radio button label say?
Additionally, this may appear correct visually, but when built this way, the label is not correctly associated with the radio buttons. This is an issue for people who may use assistive technology like screen readers, so it’s not a good long-term solution for this issue.
Hi @swisha8c
We are running the Japanese version of WP.
The radio button label for English page was same as the current text “Will You Need Pick-up from Accommodation? (only for Ishigaki City, Fusaki, Kabira Area)“
The same issue also occur with the multiple choice boxes “Rental Gear (for Fun Divers)” and”Extras (NOT included in full set)“
EDIT: we’re running a language plugin (polylang) with main language set to Japanese, I’m not sure if that could be why the error appear on the English page too.
Hello @vikingscuba – At this point, I believe the issue isn’t related to the Polylang plugin. Our development team has investigated the problem you reported and implemented a fix. However, we’re currently unsure when this fix will be released. We’ll keep you updated as soon as we have more information. I expect the next version of the Jetpack plugin to address the issue you’ve raised.
Reference: Linear-FORMS-106
Hello @vikingscuba – the issue has been resolved and the fix will be included in the upcoming Jetpack release, expected within the next 5–7 days.
@bizanimesh @swisha8c
Thank you, appreciate the fast response and look forward to the update!
