• Resolved Kevin

    (@kevinasselman)


    Hello,

    The form is gone since an update. The widget is still in the same plac, under Events.

    Kind regards,
    Kevin

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @kevinasselman 👋🏽,

    So if I am getting this right you were using a form and it has disappeared after you have updated MailPoet.

    Could you confirm which kind of form it is, and if it is a MailPoet form or generated with another plugin?

    It would also be nice to know what is the MailPoet version that your site is currently using.

    Cheers!

    Thread Starter Kevin

    (@kevinasselman)

    Hi,

    I’m using the Mailpoët plugin. In the back-end I use the Mailpoët widget.
    It used to work perfectly for months and now it’s gone (widget is still in the same place).

    I am using version 3.71.2

    Kind regards,
    Kevin

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again @kevinasselman ,

    Thanks for reaching back to us with those details. Could you please share a URL where the form should be shown?

    Cheers

    Thread Starter Kevin

    (@kevinasselman)

    Hi Dani,

    https://lostandstories.be/
    Under the section ‘Events’ the form should be shown.

    Kind regards

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @kevinasselman,

    I’m sorry for the delay. Could you please share a screenshot of the MailPoet widget on your site’s dashboard?

    Also, can you confirm if this issue happened after updating MailPoet? Or was it after updating the theme?

    Thread Starter Kevin

    (@kevinasselman)

    Hello,

    Suddenly it fixed itself after the last update of Mailpoët.

    Kind regards,
    Kevin

Viewing 6 replies - 1 through 6 (of 6 total)

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