Hello @preetsk
The problem you report usually occurs if there is a plugin installed on your website that destroys sessions or session cookies. Could you please indicate the active plugins on your website? You can get this information through the WordPress menu option: “Tools > Site Health > Info”
Best regards.
Hi
Thanks for your kind reply.
These are the plugins used and active.
Advanced Order Export For WooCommerce
Calculated Fields Form
Dynamic Product Gallery for WooCommerce
Elementor
Elementor Header & Footer Builder
Elementor Pro
Essential Addons for Elementor
Everest Forms
JetElements For Elementor
JetEngine
JetSmartFilters
LiteSpeed Cache
Simple Weather
Smart Slider 3
Sticky Header Effects for Elementor
WooCommerce
WooCommerce MPGS
YITH WooCommerce Checkout Manager
Yoast SEO
Thanks
Hello @preetsk
Thank you very much. Please, go to the settings of “LiteSpeed Cache” and set in “off” options like “Cache Logged-in Users”.
Best regards.
Hello @preetsk
Could you please indicate the version number of your copy of the Calculated Fields Form plugin?
Best regards.
Hi
Good Day.
I tried by disabling Cache setting for logged in User, but no success.
Version of plugin is Version 10.0.628 Platinum edition.
Thanks
Hey
Server settings are
Server architecture Linux 4.19.150-76.ELK.el7.x86_64 x86_64
Web server Apache
PHP version 8.0.16 (Supports 64bit values)
PHP SAPI cgi-fcgi
PHP max input variables 1000
PHP time limit 300
PHP memory limit 1024M
Max input time 600
Upload max filesize 1024M
PHP post max size 1024M
cURL version 7.81.0 OpenSSL/1.1.1m
Is SUHOSIN installed? No
Is the Imagick library available? Yes
Are pretty permalinks supported? Yes
I can’t understand everything was working fine and it’s suddenly stopped working.
Thanks
Hello @preetsk
The problem is that you are using an outdated version of the Platinum distribution of our plugin. Note that both WordPress and PHP evolve, and plugins must also evolve to adapt to new platform requirements. For this reason, it is recommended to install the plugins updates.
Please note we are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.