Form missing after save

  • Resolved upyria

    (@upyria)


    10 years, 6 months ago

    Hi.

    We create a custom form. We’ve worked for day yet without problems.

    This morning, after a save, the form is missing. We click on Settins in che Form list, we enter the page but does not show the form, che field and all other issues.

    what is the problem?
    How can we recover the form?

    Thanks in advance.

    A. Carli

    https://ww.wp.xz.cn/plugins/calculated-fields-form/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    Seems like the form is “corrupted” after save.

    Also the page where we’ve linked the shortcode appears blank and loose the format.

    Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    The formula that corrupt che form is:

    “IF(fieldname4==’14’, (fieldname17*0.75), IF(fieldname4== ’15’, (fieldname17*0.50), fieldname17))”

    It’s the third time we make the form & it’s a complex one.

    We were thinking about buy the Pro Version, ma this instability issue is a problem for our business.

    Wait for your answer.

    Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    Update: we’ve insert the formula above step by step & the primary problem has passed.

    But, on next step, again the corruption of the form by this formula:

    IF((fieldname18*0.05)<=200, fieldname30, IF((fieldname18*0.05)>=750, fieldname31, fieldname18*0.05))

    It seems like the plugin does not process correctly the comunication between the calculation engine & the server.

    Wait for response, thanks in advance.

    A. Carli

    Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    By this moment, the plugin seems freezing by any action we can take.

    Also adding a simple field freeze and corrupt the form.

    Maybe the minor update released that morning?

    Hope you can help us.

    Let us know how can we help you find the bug or our mistake.

    Best regards.

    A. Carli

    Plugin Author codepeople

    (@codepeople)

    10 years, 6 months ago

    Hi Carli,

    Could you create a ticket in our private support page with the access to your WordPress and indicating the Form and field you are editing, please?

    http://wordpress.dwbooster.com/support

    Tip: Please, be sure you are not generating an infinite loop with the equation, or the plugin can fail in the validation process. An infinite loop is generated if you use the field A in the equation of field B, and the field B in the equation of the field A, or if you use the calculated field in its own equation.

    Best regards.

    Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    Contact Sent.

    Thanks for your answer.

    And sorry if my English it’s not perfect.

    Nice jobs!

    Regards.

    A. Carli

    Plugin Author codepeople

    (@codepeople)

    10 years, 6 months ago

    Hi A. Carli,

    I read your ticket in my private support page; but you have not sent the access to your WordPress to check the form’s fields and its equations.

    Best regards.

    Thread Starter upyria

    (@upyria)

    10 years, 6 months ago

    Excuse us for misunderstanding.

    We’ve open another ticket with data.

    Wait for response.

    Regards!

Viewing 8 replies - 1 through 8 (of 8 total)

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