Form no longer redirecting

  • Resolved iamdavidkennedy

    (@iamdavidkennedy)


    1 year, 3 months ago

    You will need to provide me with a means to share logins with you as the form is password protected

    What is happening is that our CFF’s normally display the results after completion, but all of a sudden they are all redirecting to the homepage (not something we asked them to do) we have noticed that all forms across the whole site have this in place in the ‘submit button and thank you page’ however if we try to disable this redirect, or remove it and save, it always comes back and can’t be removed

    please help as none of our customers can see the results on any of the 12 forms we have on site

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CodePeople2

    (@codepeople2)

    1 year, 3 months ago

    Hello @iamdavidkennedy

    Thank you so much for using our plugin. If you want to deactivate the form submission button on all your forms at once, please follow the steps below:

    1. Visit the “Calculated Fields Form” menu option.
    2. Scroll down to the “Default Settings” section.
    3. Untick the “Display Submit Button by Default” checkbox and tick the “Apply To Existing Forms (It will modify the settings of existing forms)”
    4. Finally, press the “Update” button and visit the public form.

    Note you can always contact us directly through the plugin website. Contact Us

    Best regards.

    Thread Starter iamdavidkennedy

    (@iamdavidkennedy)

    1 year, 3 months ago

    this does not solve anything, even following your steps above, the site still has that enabled on each form afterwards, and again as i mentioned before, previously on completing these forms it displayed the results and calculated value

    this is not the fix for this as that option is already unchecked

    The issue has happened automatically, since an update, now NO results are visible and ALL forms redirect to the homepage by default, even if we disable it, as i said but you have not addressed, it returns again instantly



    Plugin Author CodePeople2

    (@codepeople2)

    1 year, 3 months ago

    Hello @iamdavidkennedy

    I’m sorry, but I cannot check your form because it is accessible only to members. Could you please contact us directly through the plugin website? Contact Us

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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